Symprex is a data processor and engages certain onward subprocessors that may process personal data submitted to Symprex’s services by the controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. This list may be updated by Symprex from time to time:
| Subprocessor | Description | Location |
|---|---|---|
| Cloudflare | Securing websites and applications | Depending on origin of traffic |
| Freshdesk | Helpdesk and support services | United States |
| HubSpot | Customer management and helpdesk services | European Union |
| Microsoft 365 | Email and collaboration services | United Kingdom |
| Microsoft Azure | Hosting internal systems | United Kingdom |
| Microsoft Azure | Hosting applications | Location selected by customer: Australia Canada European Union United Arabic Emirates United Kingdom United States |
| New Relic | Application logging and monitoring | European Union |
| Postmark | Sending transactional emails | United States |
| SendGrid | Sending transactional emails | United States |
| Stripe | Handling subscriptions and payments | United Kingdom |
Last updated: 16 September 2024