Security & Compliance

Security you can rely on

Symprex services more than 10,000 customers in over 100 countries around the world, including multinationals with over 100,000 users. Building trust with our customers is a core priority.

Every element of Signature 365, our cloud-based email signature solution for Microsoft 365, has been built for maximum security, reliability and performance, and we regularly run tests to ensure our systems are secure.

Our Information Security Management System (ISMS) is ISO 27001 and ISO 27018 certified and is externally audited by The British Standards Institution (BSI) once every year.

We are also SOC 2 Type II compliant and certified against the security, availability and confidentiality trust service criteria, independently audited by Prescient Security.

As an additional security measure, our security partner, Vanta, continuously monitors our compliance with all certifications.

Your data is safe with us

Our ISO 27001, ISO 27018 and SOC 2 certifications demonstrate how our processes support the highest security and privacy standards when handling customer data, protecting our infrastructure from cyber-attacks, and preventing breaches.

Certifications

ISO 27001 Certification logo
Certified
ISO 27018 Certification logo
Certified
SOC 2 Type II Certification logo
Certified

Compliance

GDPR compliance logo
Compliant
CCPA compliance logo
Compliant
PCI compliance logo
Compliant

Trust report

You can view the security controls we have in place and our compliance status, as well as access to resources such as our ISO 27001 & 27018 certificates and SOC 2 Type II report in the Trust Report published live by our security partner, Vanta.

Report a security incident

To report a security incident or event, please send an email to [email protected] including all available details.

Technical support

For self-help support, please visit our Support page or Knowledge Base.

To contact us for technical support, please go to Request Support.

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